Conversational Ai Improves The Experience Of Customers And Employees
User preference and feedback are crucial variables to consider in order to maintain customer satisfaction. If a user asks for a human agent or expresses frustration, the agent handover process should be initiated. Similarly, if the bot is unable to resolve an issue or is faced with a high-stakes issue, the issue should be handed […]
To Conversational Ai Improves The Experience Of Customers And Employees
